Insurance company description
AMI is a unique insurance company
and we are proud to be different. Our staff are known
for their helpful and friendly Customer Care and for
“going the extra smile”. Our new look reflects who we
are and how we help our customers – with a smile.
We are unique because of our reputation as a leading
provider of Customer Care, our extensive branch network
and call centres, and because we are the largest wholly
New Zealand owned fire and general insurance company.
We are committed to Customer Care
Customer Care is at the heart of everything we do. The
AMI promise – to care, assist and deliver – is
understood and practiced by all staff throughout the
company.
We have more local branches
Our network of 70 branches, 2 call centres and 23
agencies across New Zealand gives us an unrivalled
community presence. We continue to invest in local staff
and branches because we know our customers like to speak
with local people face-to-face.
We are New Zealand owned
We have a proud history as a New Zealand owned company
stretching back to 1926. Today, we are the largest
wholly New Zealand owned fire and general insurer, in a
market otherwise made up of overseas owned insurance
companies.
We are mutually owned
We are a mutual company – that means our customers are
also our owners. This allows us to keep a single-minded
focus on the interests of customers. It also means our
financial returns are reinvested in the business to the
benefit of customers.
Our committed staff
Our staff are the best in the business, and with our
support they put the customer first. They have ranked
AMI as one of the best places to work in the Unlimited/JRA
Best Place to Work in New Zealand Survey six years in
succession, the only company to achieve this
recognition. |
